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FAQS

• WHAT'S YOUR TURNAROUND TIME?

The turnaround depends on the season, our travel schedule, and the holidays. Typically, most sessions take around 2-3 weeks and weddings take about 7-8 weeks. We try to get them back to you as soon as possible while making sure you get the quality of work that we would expect of our own images. During fall busy season our turn time generally increases to 4-5 weeks. Please plan your shoot far enough in advance if you need your images by a certain date. If that's not possible and our schedule allows - we can add an additional rush fee of 25% of your original session total to hopefully meet your deadline.

• HOW DO WE HIRE YOU?

When you're ready to book Schaefer Photography, please reach out and let us know! We'll work to find a day that fits everyone's schedule. Once we settle on a date, you'll pay a non-refundable retainer fee to secure your date. The rest of your payment will be due by the shoot date. On the rare occasion Schaefer Photography needs to postpone your shoot due to inclement weather, your retainer fee will be applied to the new date.

• WILL IMAGES BE SHARED ON SOCIAL MEDIA AND OTHER PLATFORMS?

Yes. By hiring Schaefer Photography you acknowledge that we have the right to share images from your session on our social media platforms to help promote our business and our work. This is the main way we advertise so new clients like you can find us. If you request to not share your images on social media before your session, you can do so by filling out our no-share agreement and paying the $250 no-share fee.

• ARE WE WELCOME HERE?

Absolutely - Everyone is welcome! Schaefer Photography takes great pride in being an open and inclusive business. If you want your picture taken, we want to take it.

• MODEL RELEASE

By hiring Schaefer Photography you agree that Schaefer Photography can use your image in photographs taken at all sessions and presented by this photographer for the purpose of display, portfolio, advertising, website or any publication to promote Schaefer Photography and the images can be used without additional compensation to the undersigned. Only first names are used unless you allow. The Client hereby grants to Schaefer Photography, the irrevocable and unrestricted right to use and publish photographs of the Client or in which the Client may be included for editorial, trade, advertising and any other purpose and in any manner and medium; to alter the same, and to copyright the same. The Client hereby releases Schaefer Photography and it's legal representatives and assigns from all claims and liability relating to said photographs.

• DOES THE COPYRIGHT BELONG TO SCHAEFER PHOTOGRAPHY?

Yes. It is illegal to use or copy images in any way or manner without written permission by Schaefer Photography. If purchasing or receiving digitals, you are obtaining the right to print/use those images for personal use only without a watermark but Schaefer Photography retains all copyright. You are not allowed to transfer the images to any third party companies or submit the images in any photography competitions. No other watermarks or any other digital markings are permitted to be put on any photographs taken by Schaefer Photography. If done, this will be considered a breach of contract. If obtaining a print for newspaper announcement of the an event or, editorial use or website, Schaefer Photography authorizes Client to reproduce the print in this manner. In such event, Client shall run a credit for the Photographer adjacent to the photograph. Further, client is prohibited from altering any image, including but not limited to: editing, color correcting or photoshopping in any way.

• DO YOU DELIVER RAW FILES?

We do not. Without the post-production retouching and color grading that goes into each image they would not represent our work. We promise you'll always get the best photos from your shoot and if you feel like we missed delivering an image we shot, just ask! Especially during the busy months, there's always a chance we might have missed something, so we are happy to double check.

• WHAT HAPPENS IF YOU CAN'T MAKE IT TO OUR WEDDING?

We hope this never happens! But if it did, we would do our best to help find a replacement photographer who we trust with a similar style, although we're not legally responsible to do so. If we can’t make it to your wedding, your money will be refunded, including the non-refundable deposit minus the cost of an engagement shoot if one was provided by Schaefer Photography. An example for this happening would be something out of our control (Covid-19, Illness, Death, Act of God, etc.)

• WHAT IF THERE'S BAD WEATHER

We always encourage embracing whatever weather comes our way, as it’s something unique and beautiful to make your photos special. With that said, if it is crappy enough that it would ruin our gear, wash us away or your family might melt, we'll find a better day for everyone :)

• DO YOU OFFER DISCOUNTS

We do not, but we do offer occasional mini sessions. Please keep an eye on our social media for these special sessions with limited available time slots.

• DO YOU HELP WITH THE PLANNING PROCESS?

We'd love to help where ever we can! We've shot lots of weddings, we've been in weddings, we've had a baby, we know lots of people with babies and we've read stuff on the internet. Let us know what you need help with, if you need recommendations, and if there’s anything we can do to make the process easier for you!

• CAN WE PRINT OUR OWN PHOTOS?

Yes. All sessions include retouched images with a print release via digital download. We encourage you to order professional prints directly from your online gallery for quality purposes.

• WHO WILL WE WORK WITH ON OUR SHOOT?

Scott will generally shoot everything with or without an assistant except for weddings and corporate shoots. Scott and Shannon work closely together on your wedding day to make sure everything is captured perfectly and the day goes off without a hitch...well, at least one couple gets hitched!

• HOW MANY IMAGES WILL WE GET?

Most shoots receive between 20-30 images. Headshots get one fully retouched image. Weddings get a lot more. Like several. We want to make sure we tell the full story of your important day. There's not a set number because every wedding is different but we've never had any client say they didn't get enough. Rest assured, you'll get the best photos from the shoot so nothing dilutes the great memories of the day :)

• CAN I SEE A FULL GALLERY OF YOUR WORK?

Sure! Social media does a decent job of conveying everything that happens during a wedding day if you search long enough but we'd be more than happy to show you full galleries so you know what to expect from us while documenting your wedding day.

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